Cancellation policy (only applies to consumers)

    Consumers have a fourteen-day right of cancellation.


Right of cancellation

You have the right to cancel this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.

To exercise your right of cancellation, you must inform us,


Delicious Releases Inh. Marcus Testory e.K. | Ludwigstr. 24 | 36329 Romrod - Zell |


of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or e-mail). You can use the attached sample cancellation form, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.


Consequences of cancellation:

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment.

We may withhold reimbursement until we have received the goods back or until you have supplied evidence of having sent back the goods, whichever is the earliest.

You must return the goods to us immediately and in any event no later than fourteen days from the date on which you notify us of the cancellation of this contract,


Delicious Releases Inh. Marcus Testory e.K. | Ludwigstr. 24 | 36329 Romrod - Zell |


or to hand it over. The deadline is met if you dispatch the goods before the period of fourteen days has expired. You shall bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.


End of the cancellation policy


Exclusion or premature expiry of the right of cancellation


    The aforementioned right of cancellation does not apply to contracts for the delivery of goods

    which are customised according to the buyer's specifications and/or

    are clearly customised to the personal needs of the buyer and/or

    where our hygiene seal has been broken § 312 g para. 2 no. 3 BGB.

General information

    When returning goods, damage and contamination must be avoided as far as possible, if necessary by using protective outer packaging. Furthermore, suitable packaging must be used to ensure adequate protection against transport damage in order to avoid claims for compensation due to damage caused by defective packaging.

    The goods must be returned as a prepaid parcel and the proof of posting must be retained for the customer's security.

    The modalities mentioned in paragraphs 3 and 4 are not a prerequisite for the effective exercise of the right of cancellation.


Cancellation form

If you wish to cancel the contract, please complete this form and return it to us:


    By post

Delicious Releases Inh. Marcus Testory e.K. | Ludwigstr. 24 | 36329 Romrod - Zell |



    By e-mail



I/we hereby cancel the contract concluded by me/us (*) for the purchase of the following product(s)




Bestellnummer: __________________

Ordered on: _____________________

Received on: _____________________


Name and address of the consumer(s)






Signature of the consumer(s) (only for notification on paper)